Client service manager jobs in Maadi, Cairo

 ...Europe, and MEA. We're currently expanding our team globally, join our global team in our new journey now! We are hiring Service Delivery Manager for one of Future Group subsidiaries in BPO industry. Job Summary: As a Call Center Manager, you will be responsible... 

 ...assigned key performance indicators (KPIs) and Manage a team of 25+ interpreters....  .... Provide feedback and support to the Client Relations Team to ensure all issues are resolved...  ...Working Days: 5 days (2 days Off) Reporting To: Service Delivery Account Manager. (SDAM)... 

 ...WORLD is dedicated to enhancing localization management and promoting branding worldwide. Role Description Response to clients' requests via chat and email Analysis of...  ...Strong customer support and customer service skills Ability to create a positive customer... 

 ...provide timely and accurate resolutions. - Proactively gather user feedback and communicate updates or new features to users. - Manage  customers, offering personalized attention and support. Job Requirements - excellent English up to fluent  speaking and... 

 ...providing dressmaking. We are currently looking for Customer Service Specialist for our stores across Cairo. This is a fast...  ...fashion background or that has studied fashion and held some other management role. The main job responsibility is making sure that our... 

 ...Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support... 

 ...Job Description Responsible for assist our customers with technical problems when using our services. Coordinate mentorship programs for new customer service representatives. Update our internal databases with information about technical issues and useful discussions... 

 ...knowledge of the company’s products and services Engage with customers in an inviting,...  ...customer support experience or experience as a Client Service Representative Handle and...  ...Ability to multi-task, prioritize, and manage time effectively Flexible with rotational... 

 ...cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution. Update client’s account data on the company website to follow up payment status, review contracted unit updates. Job Requirements... 

 ...Job Description Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social...  ...& writing skills English / writing / Speaking Time Management & Efficiency Effective Listening & Patience Typing Skills... 

 ...inquiries via Voice calls, E-mails, and live Web Chat to ensure customer satisfaction with services. Manage billing inquiries through use of various internal systems to meet client objectives. Document customer interactions using internal systems to assist them in... 

 ...Job Description Supports and provides superior service via phones, e-mails and faxes as a receiver and caller and follow-up on customer...  ...agreed on average handling time as defined by Contact center Management guidelines to ensure ease of accessibility and maintain the... 

 ...part of the sales plans set by the senior management. Respond to functional and technical...  ...Able to sell complex products and services, Able to refine the company’s marketing...  ...light Must be able to identify all the client technical issues of concern to ensure total... 

 ...Follow up with users' inquiries and targets. Solving and managing the tickets in a professional and timely manner. Can handle...  ...speakers. Graduates. at least 1 year of experience in Customer service/ Sales. Max age 30. Excellent Microsoft. High typing... 

 ...troubleshooting customer issues, providing data and guidance to the sales team. Identify customer’s needs, provide service within agreed service levels, manage date/time commitments made to customers. Review pending orders and specific customers’ requests to ensure... 

 ...prospective customers, handling customer inquiries in a courteous and professional manner while providing the highest level of customer service. Provide responsive and competent telephone support to customers in the areas of problem solving and handling customer inquiries... 

 ...Inquiries. Acknowledge and resolve customer complaints. Processing orders, forms, applications &Requests. Handling Mobile service inquires and complaints. Handling Home services and fixed lines services and complaints. Ensure Customer satisfaction and provide... 

 ...interpersonal skills (e.g. negotiation, teamwork and conflict management). User operation. VIP customer management. Establish...  ...Requirements Excellent English. Experience in sales or customer service positions is a plus. Knowledge of Learning Management... 

 ...campaigns to get our company message out. Meet with clients, educate them about our services, and guide them to make the best decisions Develop...  ...a high degree of comfort speaking with executives, IT Management, and developers. ~ Strong written communication skills... 

Job Description Etisalat UAE is now hiring! We are looking for Excellent up to Fluent English graduates for SMB (Small & Medium Business) account • Location: Maadi Degla, IST building • Rotational 9 hours shift including one hour break. • Days off: 2 days off...