...guidelines and ensure they are up to date.
* Perform random surveys to ensure a maximized customer satisfaction rate.
* Moderate communities located in social networking sites (Facebook, Instagram…etc.)
* Regularly feedback insights gained from community moderation...
...of notes and manuals
Maintain jovial relationships with clients
Job Requirements
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
Hands-on experience with Windows/Linux/Mac OS environments...
...are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives
Job Requirements
Experience as a Customer Support Specialist or similar CS role
Familiarity with our...
...Job Description
Maintain helpdesk support and resolve problems to the end user’s satisfaction.
Check and respond quickly and effectively to requests received through the IT helpdesk and Phone and remote support for end users.
Installing and configuring computer...
Job Description
Handle inbound and outbound calls professionally and efficiently, ensuring a positive customer experience.
Address customers inquiries, resolve issues, and provide exceptional service in a timely manner.
Ability to multi task, prioritize and manage...
Job Description
Benefits :
~13K Up To 17K Net Salary
~ Overnight Allowance = 1,200
~ Monthly Bonus = 2,000
~ Training fully paid + KPI's
~ Medical and social insurance
Job Title : Customer Service
Company Name : Sutherland
Location : [Cairo, ...
Job Description
# Handling all customers’ inquiries, requests & complaints by phone, Emails and Customer portal’s ticketing system and Ensure delivery of MDP services to its customers with highest level of Service Quality in complete adherence to the Service Level Agreement...
Job Description
job Description :
Here's why you will love working at Sutherland:
# Fully paid training starts on Friday .. salary 13,000 EGP net + Ramadan allowance + overnight allowance 1,100 EGP + KPIs are guaranteed for the first 3 months.
# Transportation...
...!
Sutherland Cairo is finally here and we are currently hiring fluent English speakers for a Customer Service vacancy (Technical Support and Retention Associates for AT&T)
Responsibilities:
• Communicate with customers via phone inbound calls)
• Provide knowledgeable...
...Allowance = 1,200
~ Monthly Bonus = 2,000
~ Training fully paid + KPIs
~ Medical and social insurance
Job Title : Customer Support
Company Name : Sutherland
Location : [Cairo, Egypt]
Job Type : Full-Time
Job Description :
As a Customer Service...
...Job Description
Job Title: Technical support
Company Name: Sutherland Cairo
Location : [5th settlement - New Cairo, Egypt]
Job Type: Full-Time
Here's why you will love working at Sutherland:
The highest net salary in the market "12,000 EGP" + KPIS...
...software, hardware, cabling, terminals, and networking to meet users' needs.
Customer Service
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware through standard help desk procedures upon...
...Job Description
We are seeking dedicated and enthusiastic individuals to join our team as a Customer Support Agent for our USA Accounts working in Cairo, Egypt. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, answers...
...Job Description
Job Summary:
Sales Support specialist is an indoor administrative role supporting and connecting the sales team & the clients.
Job Responsibilities:
· Supporting role to both sales team and clients.
· Generating and tracking the...
...Job Description
We are seeking dedicated and enthusiastic individuals to join our team as a Customer Support Agent for our USA Accounts working in Cairo, Egypt. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, answers...
...house SWE, Tooling, Planning, Simulation, and Delivery teams to codify the network designs.
~ Participate in an on-call rotation to support the global datacenter network infrastructure 24x7.
~10% of travel required.
Job Requirements
Minimum Qualifications...
...Job Description
Senior Product Support Engineer
Follow up the consultants' offices to follow up the specifications of the products that are related to the projects and the permanent update of the projects.
Follow-up of the products leaving customs after the final...
..., Adaptive Globalization 2023.
We are currently seeking an energetic individual to work full-time in our Cairo office as an IT Support Specialist delivering remote support to our teams in multiple locations globally.
This is position for someone with 1-3 years...
Job Description
Sutherland is seeking passionate and experienced Customer Service Associates to join our team, managing the Finnair account.
What We Offer:
-Competitive salary and benefits package.
-Monthly Incentives. (Performance Based)
-Transportation 24/...
...Job Description
·Provide technical assistance and support to end-users, internal teams, and guests regarding ecommerce systems, platforms, and functionalities.
· Troubleshoot and resolve technical issues, such as system errors, bugs, and performance bottlenecks, to...
...Job Description
Job Purpose: Actively support sales manager on presales, tendering and post sales and activities;
as well as act as a key point of contact for clients, answering queries and providing technical advice, demonstrating the competitive advantage and...
...and hope.
For us, it’s all about helping every member of our community unleash their potential while inspiring them through our day-to... ...make sure that bank balance is matched with system balance
Support Accounting manager with daily cash position
Responsible for...
...learning and improvement. Here, you’ll be an important part of our community, where we actively encourage you to bring thoughts and ideas to... ...value.
Contribution to and management of 2nd/3rd Level support.
Ensure alignment and close collaboration with other relevant...
...execute promotional events and campaigns.
Keep track of events, community engagement, Exhibitions & own the implementation schedule.... ...recommendations to management.
Engage with commercial team in meetings to support in promoting & presenting marketing company profile.
Help in...
...including press relations, special events, BTL collaterals, and community outreach activities.
Develop executive annual brand... ...business analysis/insight into developing brand strategies to support the brand franchise.
Product planning, pricing, and positioning...
...a mission to build the world's leading platform and connected community to guide students along their journey to achieve their lifelong... ...Education Counsellor is responsible for providing information, advice, support and processing of applications for international students...
...creatively and provides activities and materials consistently to support objectives and lesson plans
Responsible for the... ...personal hygiene and behavior that conform to the standards of school community
Job Requirements
Has good working knowledge of the British...
...Job Summary
The Social Media Moderator (Community Management Executive) is responsible for advocating the brand on all social media networks... ...:
A-Z customer relations responsible for all customer support answering all inquiries with a response time of 20 minutes. They...
...Job Description
Community Manager Job Scope
Job Roles
- Community management and moderation on Facebook and WhatsApp
- Events... ...looking for that special someone who:
- is passionate about supporting Egyptian talent
- seeks a role that provides fulfillment,...
...Job Description
About the Role Media.Monks is looking for a Community Manager to join our ever-growing Cairo-based team, working on a rotational shift basis. In this role, you will leverage your communication skills to drive forward the social media communication...