...responsible for the overall smooth and economical running of the entire Rooms Division department.
Assisting the management in supervising... ...are followed. Must assist all Department Heads under his/her control in the accomplishment of their objectives. Must accomplish...
Job Description
As the Director of Rooms, you will be responsible for managing all aspects of the rooms division, including front desk... ...manage the departmental budget, including forecasting and cost control measures
~Collaborate with the sales and marketing team to promote...
...About Savoy Sharm Group:
Savoy Sharm Group is seeking a professional and dedicated Room Attendant to join our team at our luxurious resort in Sharm El Sheikh, Egypt. As a Room Attendant, you will play a crucial role in ensuring the highest level of cleanliness and...
...Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect... ..., mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy...
...monitor and measure the effectiveness of the same, as well as quality control/assurance measures and scheduled deep cleaning programs.
# In... ...of all departmental operating equipment, including linen, guest rooms supplies, cleaning chemicals etc., as well as ensuring par stock...
...ensuring that the guest luggage is carried from arrival point to room and from room to departure point on checkout
• Handle all... ...if necessary in a systematic and efficient way
• Establish and control the duty roster in accordance with business needs
• Maintain an...
...areas, bedrooms, offices, storage areas, public areas, and function rooms
Assist the hotel in complying with Local Fire Safety... ...Fire and Emergency procedures
Responsible for management of key control within all departments
What are we looking for?
An Assistant...
...Manage any necessary modifications and improvements of the plant room equipment.
# To carry out any other reasonable duties and... ...insurance companies, external firms, contractors and suppliers, to control their work and invoices.
Qualifications
Previous Engineering...
...• Handle customer complaints and therapy queries
• Provide usage reports on therapy services and ensure therapy room cleanliness at all times
• Control the stock and inventory for therapy products and spa consumables Skills
Education, Qualifications & Experiences...
...of our housekeeping department. You will ensure that our guest rooms and public areas are clean, well-maintained, and in accordance with... ...for the housekeeping department, ensuring budget and cost control measures are followed
• Monitor and report on the performance...
...must be able to:
~Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests.
~Achieve... ...~Handle issuance of guest room key cards and ensure effective control for guest security.
~Ensure that all messages, mails and packages...
...Manager, Executive Assistant Manager - Food & Beverage, Director of Rooms).
To develop good community contacts among government,... ...at all times a positive and motivated attitude and exercise self control.
To handle guest and employee inquiries in a courteous and efficient...
...all food and beverage outlets, including restaurants, bars, and room service
- Monitor and analyze financial performance, including... ...of food and beverage operations, including menu planning, cost control, and inventory management
- Ability to train, motivate, and develop...
...property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation...
...customer service and provide creative solutions to our guests.
As a Director of Revenue you are responsible to maximize revenue through room reservation by setting proactive selling strategies and action plans in order to achieve the budgeted revenue thereby maintaining a...
...database for future business opportunities
Attends major travel functions and promotional events (i.e. trade shows) and promotes sales (rooms, catering and other facilities and services) for the hotel.
Where applicable, closely coordinate and communicate with...
...operation to maintain high standards
Serve as a point of contact for regular and VIP Guests
Complete Night Audit duties
Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
Understand and demonstrate correct...
...Maintain awareness of guest profile through Opera guest profile system
• Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out
• Handle all messages, mail and packages for guests and employees, ensuring they are...
...tour of the facility and being fully conversant with all prices and facility details of the club
• Check constant on the changing rooms and ensure that they are clear of litter, used towels, etc.
• Report any guest complaints to Superiors immediately
• Observe high...
...responsibilities such as:
• Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately
• Clean rooms and bathrooms, performing any combination of the following duties
• Keep fire exits and stair ways clear of any obstruction
•...
...Maintain awareness of guest profile through Opera guest profile system
• Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out
• Handle all messages, mail and packages for guests and employees, ensuring they are...
...job assignments
• Issue keys and supplies to Housekeeping Attendants
• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
• Attend daily meetings and receive special instructions
• Receive check-outs before reporting them...
...archived.
* Co-ordinates training with nominated suppliers for courses such as food hygiene and HACCP. Arranging delegates, training room, equipment, invoicing etc.
* Conducts basic and supervisory to managerial level training such as customer service, interviewing...
...customer service and provide creative solutions to our guests.
As a Director of Revenue you are responsible to maximize revenue through room reservation by setting proactive selling strategies and action plans in order to achieve the budgeted revenue thereby maintaining a...
...Desk is continuously clean and tidy
Be fully competent in all reception and cashier duties
Cover all shifts if required
Cover Rooms Coordinator shifts if required
Liaise with other Departments in regards to special guest requirements (i.e. Uniform/Guest...
...through personalized service from arrival till departure
• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries /...
...storage, claiming and clearing
• Update and maintain all housekeeping files
• Update and print out of the Opera system for the room discrepancy report by morning and afternoon and ensure to submit a copy to Accounts and Front Office
• Arrange baby-sitting for guests...
...tasks to the highest standards:
Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests
Be responsible for special room assignments and suite occupancies
Welcome and fulfill the check-in...
...required and two years of experience in same position.
~Proven record to coordinate multiple departments to make gains towards targeted GOP, guest feedback and employee engagement results
~Proven success in leadership of Rooms, Food & Beverage and other departments...
...delivering exceptional service.
Key Responsibilities:
- Develop and implement training programs for housekeeping staff, including room attendants, housemen, and laundry attendants
- Conduct training sessions on housekeeping procedures, standards, and best practices...