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- ...Job Description Designs and oversees the execution of customer service and experience strategies. Ensures high service quality, fast resolution... ...Monitor NPS, CSAT, and other service performance metrics Manage a team of agents and supervisors across phone, email, and...
- ...Job Purpose: The analyst will support the program by managing customer recruitment for, ensuring visit acceptance, and communicating... ...in Business, Marketing, or a related field. 2-3 years of experience in customer experience, retail operations, or program coordination...
- ...various devices and platforms, contributing to impactful learner experiences. Accountabilities (but not limited to): Multimedia... ...and a focus on user-centered design. Strong project management and time-management skills to handle multiple projects concurrently...
- ....g. negotiation, teamwork and conflict management) Identify individual and team skills... ...Coordinate mentorship programs for new customer service representatives Assess the impact... ...material Job Requirements Work experience as a Customer Service Trainer or...
- ...program, enabling retail teams to enhance customer satisfaction, engage HVCs, and drive... ...the skills to create memorable customer experiences. Accountabilities (but not limited... ...Support: • Assist the Learning Design Manager in the design, development, and execution...
- ...Description Handle incoming calls and customer inquiries with professionalism and care... ...and satisfaction Accurately record and manage client information using templates and... ...needed Job Requirements Proven experience in telesales or sales , ideally within...
- ...Job Description Job Title: Call Center Agent - Customer Service Location: Nasr City, Cairo, Egypt Job Type: Full-Time (Rotational... ...Maximum age: 28 years. Good command of English. Fresh graduates are welcome. Previous call center experience is a plus....
- ...Job Description The Customer Service Representative is expected to: Handle initial... ...operational Tasks such as: Enter and manage customer information on CRM. Prepare... ...Graduates are welcome to apply. ~1-2 years experience in the field. ~ Have a good command of...
- ...Job Description Customer Support: Respond to customer inquiries via phone, email, live chat, or social media in a timely and professional... ...support, and other departments to ensure a seamless customer experience. Compliance: Ensure all interactions with customers comply...
- ...Front Office Agent who are eager to ensure top notch service to customers in our Cairo office. If you have worked in a similar role for... ...Increase the customer satisfaction and enhance the customer experience. Handle and resolve customer complaints. Meeting required...
- ...platform redefining the corporate travel experience. Headquartered in Singapore and backed... ...businesses with flexible, intuitive tools to manage their travel effortlessly. Our mission... ...experience. What You’ll Do As a Customer Support Specialist, you’ll be on the...
- ...area’s branches by making regular visits and interacting with management Be in charge of operational practices making sure that... ...senior management in order to grow market share, improve customer experience and drive growth Ensure that each branch delivers value...
- ...are seeking experienced B2B Marketing Manager to join our growing team at Mechatronics... ...• Identify new market opportunities and customer segments. • Manage multi-channel marketing... ...field • Minimum of 5 years of proven experience in B2B marketing. • Strong...
- ...center procedure Comply to the floor management instructions towards better KPI’s... ...positive rapport with different types of customers over the phone Adherence to CC schedule... ...when needed Job Requirements Experience in customer service is essential Graduates...
- ...implementing a strategic sales plan that expands the customer base and ensures its strong presence. Manage, develop, coach, control, and motivate the sales... ...administration or a related field. Previous experience as a sales manager, consistently meeting or exceeding...
- ...Job Description Proven work experience as a Strategic account manager or Key account manager Solid sales experience in B2B environment Hands... ...of sales performance metrics An ability to address customer requests in a timely manner Excellent communication...
- ...Job Description Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota... ...presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma Job...
- ...Job Description Manage a portfolio of accounts to achieve long-term success Develop... ...Act as the point of contact and handle customers’ individual needs Generate new... ...manner Job Requirements Proven work experience as a Strategic account manager or Key account...
- ...(daily except Fridays and saturdays) Manage a portfolio of accounts to achieve long-... ...Act as the point of contact and handle customers’ individual needs Generate new business... ...Job Requirements Fresh or 6 months Experience in an Advertising Agency. Good in English...
- ...of contact for all corporate accounts management and operational matters Develop trusted... ...relationships with key accounts, customer stakeholders and executive sponsors... ...related field. Minimum of 3 years’ experience in corporate sales or account management...
