...merchants.
Conduct on-site visits to the merchants’ branches to ensure our service is running.
Make sure all marketing materials are accordingly placed at the merchants.
Conduct customer and area surveys.
Provide additional customer satisfaction-related...
...-day finances. We are obsessed with our customer satisfaction and the ability to maintain... ...to manage their electricity and telecom services from their mobile phones. It is worthy to... ...in order to fulfill the customer’s request properly.
Recommends process improvements...
...Research team and Data Mining team to produce a full pack of high customer intelligence value necessary for decision making
Organize... ...analyses
Communicate with the Data Warehouse (DWH), requesting and validating relevant data sets to ensure the validity and...
...Description
About the Role:
ZINAD IT, a leading provider of innovative cybersecurity solutions and
services is seeking a driven and experienced Customer Success Manager
who is a driven & customer-centric personality to join our growing team. In
this critical...
...center vacancy (work from home) with the following description:
Acting as a front-line Representative.
Supporting Consumer customers-UK based.
Maintaining the customer experience.
Providing the best image to the company.
What the company will provide you...
...business/technical solutions for new products /services with the most efficient commercial approaches from the customer /operator standpoints.
~ Explore and... ...phase of product development.
~ Manage, plan, request and execute all campaign types and guarantee...
...to resolving ongoing issues affecting customers and enterprises.
Lead all regulatory... ...the next generation telecommunication services and products.
Analyze impacts of new... ...the department.
Provide coaching and request needed training for direct reports...
...configure hardware, peripherals, services, settings, directories, and storage.... ...end user and developer groups by request.
~ Apply OS patches and upgrades on... ...Very good computer skills.
~ Strong Customer Orientation.
~ Strong communication...
...rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards... ...as necessary.
# Create, change, and delete user accounts per request.
# Provide Tier III/other support per request from various...
...resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree; additional certification in Office Management is a plus...
...special projects as needed and event
• Monitor and order office supplies
• Track and manage vendor relationships
• Handle customer service inquiries
• Renew legal documents for the entities.
• Following establishment of new branches.
Job Requirements
•...
...demonstrate IBM security products to business partners and their customers.
Prepare & present technical proposals & POC (proof of... ...operations infrastructure (Firewalls, IDPS, SIEM, etc.)
Present service level reporting, risk and contingency plan.
Responsible for...
...to review and select best connectivity (Internet, WAN & Mobile services)
solutions.
- Accountable for support and maintenance of... ...access control systems.
- Act as the primary contact for our customers as the “face of IT”.
-Promoting a welcoming and engaging service...
....
Develops new system and application implementation plans, custom scripts, and testing procedures to ensure operational reliability... ...of client/server software, cumulative/rollup updates, service packs, and security patches.
Implement and development of disaster...
... Develop a growth strategy focused both on financial gain and customer satisfaction.
Conduct research to identify customer needs.... ...trends and competitor, offerings to provide solutions and improve service.
Working closely with internal Products, Integration,...
...all charging system nodes, and ensure their impact on current services / offers / promotions
# Handles the alignment with Operations... ...second level of support for operations team and promptly react to customer complaints and fix any issue once identified in order maximize...
...bidding process and Offers Submissions for Orange ICT Solutions & Services.
Duties and responsibilities
Manage the end-to-end... ...required resources to ensure full compliance with Orange customers requirements.
Build up comprehensive bid responses with...
...company’s clients to boost our brand and profits in the long run while aiming to preserve customers and renew contracts
Researching and cross-selling additional products or services that could benefit clients
Resolving client queries
Reviewing client’s financial...
...and challenges
Provides remote and on-site support to our customers inside/outside Egypt.
Manages and monitors large computer networks... ...and complex issued to Network Team Leader, Technical Project Services, if necessary.
Prepare, compile and review the projects’...
...~ Monitor, Maintain, and troubleshoot of OpenStack Cloud Services, IaaS, and PaaS.
~ Maintain and troubleshoot integration... ...and written.
~ Very good computer skills.
~ Strong Customer Orientation.
~ Strong communication, listening & interpersonal...
...People Management
Interview and select direct reports and validate hiring decisions for the department.
Provide coaching and request needed training for direct reports ensuring continuous individual development.
Ensure a healthy working environment for the...
...business objectives.
Responsible for monitoring online (digital) and offline campaigns.
Attend to day-to-day ad-hoc business requests for marketing and other internal stakeholders like sales, operations, and HR.
Monthly recording of actual Marketing spending in...
...targets.
~ Develop new ideas and approaches to increase customer base and market share through gathering market &... ...and exceeding gross margin goals through overselling Orange services & products.
~ Deliver consistent service through...
...reports while delivering constant constructive feedback for higher achievements and further development.
Provide coaching and request needed training for direct reports ensuring continuous individual development.
~ Ensure a healthy working...
...network elements in addition to handling major incidents and major customer complaints.
Duties and responsibilities
~ Handle the... ...all major incidents are resolved according to the agreed Service Level agreement (SLA) to enhance customer satisfaction and reduce...
...configuring the SCM system according to the business requirements
Customizing forms and reports using forms personalization
Analyzing... ...to be the main responsible contact for oracle support service tickets (SRs) during the actions plan to be finally closed....
...complete all types of audits (Internal or External Audits).
Follow up on, collect, and allocate payments responding to queries from Customers and working to resolve discrepancies.
Establish and maintain fiscal files and records to document transactions.
Analyze all...
...accounts payable.
Prepare and follow the petty cash account with the procedures regularly.
Adding Pos to the system and issue customer invoices and following the payment with collection team
Track project cost from time to time and validate project cost.
...
...the design of promotional material and distribute in online and offline channels.
Follow up & advertise our company, products & services on various media and its activation.
organize promotional activities & sponsorship follow up.
Ensure good service from...
...upgrade, migrate and maintain Oracle databases
Database Administration: Managing oracle databases and support all critical services 24*7 and have experience to identify the databases issues
Performance Tuning : have the ability to perform SQL tuning...