...Job Description
Familiar with A and A+ customer categories
VIP account management
Customer complaints handlings
Inbound and... ...Job Requirements
Excellent English Language
Customer service experience from 3 to 5 years
Experience in high-end products...
...managers and encourage on-the-job coaching (e.g. how to handle difficult client cases)
Coordinate mentorship programs for new customer service representatives
Assess the impact of each educational course on staff performance and client satisfaction
Maintain...
مطلوب موظفين خدمة عملاء
– بدون خبرة
– تأمينات طبية واجتماعية . راتب ثابت 5000
– مواعيد العمل من 4 عصرا حتى الساعة 1 بعد منتصف الليل
– مقر العمل المهندسين
– للتقديم ابعت السيرة الذاتية على الواتساب مع توضيح للمسمي الوظيفي
مميزات الوظيفه
- المرتب 5000
- م...
مطلوب موظف خدمة عملاء
– لا يشترط خبرة في بعض التخصصات لوجود تدريب بالشركة مؤهل عالي / فوق متوسط / متوسط
– السن من 20 ل 50 عام
– راتب يبدأ من 5000 الى 6000 – عدد ساعات العمل 8 فقط استلام العمل في نفس الىوم
– المقر المهندسين ميدان لبنان
– مكان العمل ( القاهرة /...
...Job Description
Customer complaints handling
Inbound and outbound calls
Online orders fulfillments (confirmation/delivery/exchanges/returns)
Customers inquiries handling (phone/social media/emails)
Reporting and analysis
Communicating with back offices...
مطلوب خدمة عملاء
– لا يشترط خبرة في بعض التخصصات لوجود تدريب بالشركة مؤهل عالي / فوق متوسط / متوسط
– السن من 20 ل 50 عام
– راتب يبدأ من 4000 + 5000
– المقر المهندسين ميدان لبنان
– مكان العمل ( القاهرة / الجيزة )
– عدد ساعات العمل 8 فقط استلام العمل في نفس الي...
...leading provider of digital dental solutions, is looking for a Customer Excellence Advisor to join our team.
Our Customer Excellence... ...Job Requirements
~1-3 Years of experience as a customer services agent.
~ Fluent English communication skills. is a MUST
~ Good...
...Job Description
Role Description
This is a full-time on-site role as a Call Center Customer Service Representative located in Giza. The Customer Service Representative will be responsible for providing exemplary customer service to parents, schools, and businesses...
...provider is seeking a strategic driven People & Culture Senior Associate to join our team and make a real impact.
In this role,... ...written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to...
...invoicing
Maintain all filed vehicles if made available, in a clean and presentable condition
Write service or job reports on each job
Maintain good customer contacts and relations
Uses special tools in a safe and careful manner, reporting any damage or...
...experience with CRM software and Account management systems
Understanding of sales performance metrics
An ability to address customer requests in a timely manner
Excellent communication and interpersonal skills with an aptitude for building strong client...
...current time etc.
Return unused parts on job completion to facilitate job closing and invoicing
Write service or job reports on each job
Maintain good customer contacts and relations
Uses special tools in a safe and careful manner, reporting any damage or...
Job Description
First line support for the users
Answer staff questions in person and via phone and email on all company supported applications.
Troubleshoot desktops, laptops, IP phones, printers and networks problem.
Perform hardware and software installations...
...coordinating them between departments
Supervising support services such as maintenance, cleaning, and security.
Coordination with... ...Job Requirements
Proven work experience as an Operations Associate or similar role
Excellent communication and listening skills...
...Johnson & Johnson contact lenses and Kodak Lenses. Our mission is to become the pioneers of the optical industry through excellent customer service, highly technical team, and being a data driven company. Headquartered in Mohandesein - Giza, we are looking for bright talent...
...Job Description:
Provide troubleshooting assistance for customer orders, account statuses and relevant problems
Provide data... ...orders and specific customers requests to ensure excellent customer service and customer experience
Suggest sales process improvements...
...Job Description
Contact potential or existing customers to inform them about a service using scripts
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information...
...Job Description
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales...
...will be responsible for managing daily operations at a call center, ensuring that our clients receive high-quality services, resolving complex customer service issues, and managing a team of call center agents and team managers. This role requires excellent communication...
...of the sales process and maximize the sales of the company products. To do the following you will have to convince the customers to buy our service.
-Responsibilities:
Represent the company’s products and services, using consumer research as well as deep and comprehensive...
...Job Description
Achieve his targets requirements for sales of Parts and Service to his allocated customers.
Handle major accounts and seal successfully and independently
Ensure full knowledge of customers’ requirements, projects and overall business standings...
...market research to identify selling possibilities and evaluate customer needs
Actively seek out new sales opportunities through cold... ...Prepare and deliver appropriate presentations on products and services
Create frequent reviews and reports with sales and financial...
...preparing vouchers and making reports for payments to cellular service providers, entertainment facilities providers and other vendors... ...~ Respond to inquiries & troubleshooting and ensure internal customer satisfaction of all stakeholders.
Job Requirements
Education...
...computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across the... ...new technology
Serve as the first point of contact for customers seeking technical assistance over the phone or email
Perform...
...Job Description
Establish, develop and maintain positive business and customer relationships
Communicate with new and existing customers to discuss needs
Highlight how our services solve customer problems
Answer questions about the Company's services
Negotiate...
...developing new business accounts and review sales proposals for clients
Approaching new customers and searching for new projects.
Selling organization's products and/or services by bidding on projects
Identify and explore new business opportunities within a...
...scrutiny and collection of applications for visa processing
Handle customer/applicant queries personally or via email, telephone.
Handle... ...Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants...
...Develop a growth strategy focused both on financial gain and customer satisfaction
Conduct research to identify new markets and customer... ...with prospective clients
Promote the company’s products/services addressing or predicting clients’ objectives
Prepare sales contracts...
...Job Description
Plan, direct, and oversees daily operations &services and applies corrective actions & develop solutions for... ...utilization of available resources within the project.
Ensures customer satisfaction through the use of performance tools & KPI’s.
Uses...
...and interpreting automated system problems.
Knowledge of relevant Help Desk ticketing systems
Knowledge and experience of customer service practices
Related experience in troubleshooting and providing help desk support.
Ability to Learn New Software and...