Customer service manager jobs in Cairo Governorate

 ...Job Description Lead and manage the customer service team to deliver exceptional service Resolve client inquiries and complaints efficiently and professionally Develop and implement processes to improve customer satisfaction Maintain client records and manage... 

 ...Business or Science Degree); ~8+ years of experience, preferably in a customer support in the telecommunication industry. ~ ITIL foundations certification ~ Customer Service and Project Management Experience ~ Possess virtual team management experience ~ Good... 

 ...Job Description We are seeking an experienced Customer Service Manager to lead and supervise a dynamic team responsible for ensuring excellent customer support across multiple channels. The ideal candidate will oversee daily operations for: Social Media Moderators... 

 ...work, growth opportunities, and the chance to make a real impact in students’ lives. Key Responsibilities: Lead and manage the customer service team to deliver exceptional support to students and stakeholders. Set performance standards, monitor KPIs, and... 

 ...Job Description Objectives -Manage daily workflow within the customer service department -Create and track customer service goals -Supervise a team of customer service representatives -Hire and onboard new customer service employees -Assist in developing an... 

 ...Job Description Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers...  ...ecommerce strategies to increase sales and revenue. Manage and optimize ecommerce channels  Stay up-to-date with the latest... 

 ...interpersonal skills (e.g. negotiation, teamwork and conflict management) Identify individual and team skills gaps Schedule...  ...difficult client cases) Coordinate mentorship programs for new customer service representatives Assess the impact of each educational... 

 ...Job Description: RayaCX is a leading customer experience management company based in Cairo, Egypt. We are currently seeking a customer service agent to join our team on a full-time basis. As a Customer Service Agent you will be responsible for providing expert... 

مطلوب موظف خدمة عملاء – بشركة كبرى في جسر السويس – لا يشترط وجود خبرة سابقة التفرغ التام للعمل الالتزام بالمواعيد والجدية في الأداء – راتب أساسي ثابت 4000 جنية + عمولات مجزية ( يمكن أن يصل الدخل الى 10000 جنية – للمهتمين يرجى التواصل لتحديد موعد المقابلة مميزات ...

 ...Looks Like :- Success in this role means leading a high-performing customer service team that consistently delivers fast, effective, and professional support.  Ensure smooth daily operations by managing schedules, monitoring KPIs, and addressing escalations promptly.... 

 ...inbound calls and emails in a professional manner. Resolving customer inquiries and requests and ensuring strong customer...  ...communication skills. You are a strong team player who can manage multiple stakeholders You pay strong attention to detail and... 

 ...Monitor SLAs, response quality, and customer satisfaction KPIs. Design and implement...  ...documentation. Analyze customer data to improve service efficiency and satisfaction. Own...  ...service leadership role. ~ Prior management of chat-based and voice-based teams.... 

 ...Job Description The Customer Service Representative will be responsible for providing exceptional customer support to our online shoppers...  ...and overall customer experience. Returns and Exchanges: Manage returns and exchanges, ensuring customers are informed of policies... 

مطلوب موظف خدمة عملاء – للعمل بشركة في مجال الأمن والحراسة والخدمات الفندقية – لا يشترط خبرة متاح للطلبة والخريجين – العمل 7 ساعات راتب 5500 جنية + حوافزتدريب مجانا + عقد رسمي العمل من الجيزة أو من المنزل – للتقديم يرجى ارسال ( الاسم – السن – المنطقة ) رقم التواص...

مطلوب موظف خدمة عملاء – شركات الاتصالات (no rush calls) – ولاد طلاب وخريجين موهل عالي – لا يشترط خبرة – يومين اجازة وشيفت 8 ساعات + ساعة بريك – المرتب 4500 صافي – الشغل في المعادي ( ميدان مومن ) للتقديم ابعت مميزات الوظيفه - المرتب 4500 شروط الوظيفه ...

 ...Key Responsibilities: Respond to customer inquiries via phone, email, or chat in a...  ...accurate information about products or services Resolve customer complaints and issues...  ...Ability to multi-task, prioritize, and manage time effectively Bachelor’s degree in... 

 ...Job Title: Banking Customer Service Representative RayaCX is seeking a dynamic and customer-oriented individual to join our team as a Banking Customer Service Representative in Cairo, Egypt. This is a full-time position with the opportunity for growth and development... 

 ...QuickfirmX is hiring French-speaking Customer Service Agents for Teleperformance Egypt , based at their New Cairo site. You will handle inbound customer calls and provide professional support in French , with occasional use of basic English depending on the...