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- * Provide daily support to partner schools and respond to platform inquiries. * Assist in coordinating and supporting online assessments... ...practical experience). * 1–3 years experience in customer support or client-facing roles ( experience in tech education...
- ...Lead and supervise the customer support team and monitor performance KPIs. Coordinate and support TOFAS online assessment rounds at schools. Oversee social media moderation and handle public inquiries. Manage email and WhatsApp channel communications and ensure...
- ...keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don'... ...Specialist will be responsible for delivering exceptional customer support , addressing inquiries, resolving issues, and maintaining high...
- ...passion for building robust, scalable, software and systems for customer-focused financial products, love learning new technologies on... ...extra mile to engage customers. Requirements Proven customer support experience or experience as a client service representative....
- ...Summary We are looking to hire a Customer Support Specialist to join us in our mission to educate the world. The successful candidate will be responsible for providing essential support to customers throughout their online journey. This role involves providing guidance...
25000 - 30000 EGP per month
Your Role: Own the Challenge ~Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications. ~Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer...- ...Location: EMEA Team: Customer Support Role: Technical Customer Support (EMEA - Arabic Speaker) About Respond.io ( Founded in Hong Kong in early 2017, respond.io ( is an AI-powered business messaging platform that helps companies manage customer conversations...Remote job
- ...Cross Border Talents is recruiting German Customer Support Agents to work in Cairo, Egypt. Key Responsibilities and Accountabilities Handle inbound calls consistently meeting and maintaining Department standards and goals. Ability to provide expert advice and...
- ...journey. Job Description About the Role As a Delivery Support, you will be responsible for supervising and coordinating... ...daily delivery activities, and implementing strategies to enhance customer satisfaction and operational efficiency. Day-to-Day...
- ...a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients... ...our team today and experience firsthand our dedication to supporting People First. What can you expect in an IT Support...
- ...to use them in the best way Responsible for making sure agreed activities are being applied based on time frames related to the customer stage during the customer journey resulting in increasing system usage & dependency, Make sure that customer details & contacts...
- ...you'll have the opportunity to work on exciting projects, learn from industry experts, and be part of a supportive and inclusive community. Resolve basic customer queries and perform initial troubleshooting, to ensure prompt and effective resolution of common customer...
- Join Bevatel , a leading telecommunications solution provider expanding across the GCC and MENA region (KSA, UAE, Egypt). We align with Saudi Vision 2030 by delivering cutting-edge Cloud Contact Center and AI-driven CX solutions. The Role: We are looking for...
- ...Manage software deployment activities, configuration, testing, training, and handover. Support customer onboarding and ensure successful adoption of Garment IO solutions. Monitor customer usage, identify potential challenges, and proactively address risks. Provide...
- ...potential. HSBC offers the opportunity to develop a fulfilling career within a supportive and inclusive environment where everyone can achieve their full potential. The Opportunity: Customer communication Processor will be supporting French customers by...
- ...PaxeraHealth is seeking a Customer Care Engineer to join our growing team, providing outstanding technical support to clients using our cutting-edge AI-healthcare driven solutions, including PACS, VNA, RIS and AI platforms. In this role, you will be responsible for the...
- ...a seamless "as-a-service" model , enabling rapid innovation and supporting sustainable business growth. Description du poste This is a full-time on-site role located in Cairo for a Customer Service Specialist . In this role, the Customer Service Specialist...
- ...Greece, and we’re always on the lookout for new talents to join us on our success journey. Job Description As a Facilities Support, you will be responsible for ensuring the safety and security of our premises, employees, and visitors. Your duties will include...
- ...Job Description Provide professional technical support and troubleshooting to customers. Identify and resolve technical issues efficiently. Guide customers through solutions in a clear and friendly manner. Document customer interactions and reported issues...
- ...Job Description About the role: As a Team Lead Customer Care at instashop you will oversee, guide and lead a number of... ...procedures. This is a vital role in providing clients and users the support they need and ensure they are treated with the best service and...
- ...The Technical Support Specialist will be the point of escalation for the GEPD Service Desk for all issues that require onsite visit... ...to resolve complex issues. Technician will process and manage customer contacts using telephone, web, email, chat or by the...
- ...you'll do: You'll work directly with our consultants and contribute to real customer outcomes from day one. Your responsibilities will include: - Business Transformation Toolchain Support : Maintain and support the SAP Business Transformation Management toolchain...
- ...ARR towards $100M ARR. Most of that growth will come from the customers we already have, and this role owns a large part of it. The... ...deepen adoption. Spot churn risk early from usage, spend, and support signals, and coordinate cross-functional intervention when needed...
- ...and work with us. Do you want to contribute to an outstanding customer representative service? Are you Portuguese native or... ...resolutions to customer queries Offer specialized customer support through written and phone communication Build meaningful relationship...
- ...Hardware and Software Management: • Maintain and support all company hardware, including PCs, printers, mobiles, and tablets. •... ...procedures to enhance efficiency, streamline workflows, and improve customer satisfaction. • Implement and maintain IT protection...
- ...to ensure proper deliveries. Perform rerouting when needed, using standard processes and guidelines. Manage the routing of customers assigned to his responsibility when dynamic routing is available. Help to continuously improve the routing process and tools through...
- ...subscription services, digital entertainment, payment solutions, and customer acquisition strategies. As part of our expansion in Saudi... ...we are looking for a Digital Marketing & Business Analyst to support the growth of our digital services by combining business...
- ...About Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe,... ...innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless...
- ..., ensuring regional and global CS and operations standards are achieved. This role focuses on acquiring accurate information from customers to expedite customs clearance formalities and resolving clearance issues effectively. Key Responsibilities: Customer Service...
- ...Are you passionate about sales, customer engagement, and turning opportunities into successful conversions? We're looking for a motivated and results-driven Lead Conversion Specialist to join our growing Marketing team in Cairo. Location Cairo Office (On-Site...