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- ...User Support - Provide first-level IT support to staff for hardware, software, email,... ...Requirements - Education: Diploma or Associate Degree in Information Technology,... ...Skills: • Strong problem-solving and customer service skills • Good communication and...
- ...Job Description Respond to customer queries via phone, email, and chat Resolve product or service issues professionally Maintain accurate records and customer logs Ensure customer satisfaction with timely follow-ups Escalate complex cases to the appropriate...
- ...worldwide. Our brand is synonymous with * excellence, exclusivity, and unparalleled service *. About the role: A very dynamic Customer Experience (Sales background) JD: Sell bespoke travel packages, luxury holidays, and VIP experiences via phone & digital...
- ...Job Description Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help... ...teams Job Requirements Experience as a Customer Support Specialist or similar CS role Familiarity with our industry...
- ...Job Description Now Hiring: Technical Support & Customer Service Representatives at Sutherland Location: New Cairo, Fifth Settlement Employment Type: Full-Time | On-site Join one of Egypt’s Best Places to Work, three years in a row. At Sutherland, we’re committed...
- ...Job Description Job Description: We’re looking for a motivated Customer Support Coordinator to join our team! Your Responsibilities: Respond to customer inquiries accurately and on time via phone, email, or chat Understand customer needs and guide them...
- ...with managers and encourage on-the-job coaching (e.g. how to handle difficult client cases) Coordinate mentorship programs for new customer service representatives Assess the impact of each educational course on staff performance and client satisfaction Maintain...
- ...Job Description Asus Card is opening applications for the role of a Sales & Customer Support Executive (Female) . We are looking for a talented sales professional to join our customer service team, working with leading digital brands such as Purple Card , Nfours...
- ...Job Description Job Title: Customer Reservation Support Location: District 5 - New Cairo, Egypt (Full-Time, On-Site) Start Date: Immediate Industry: Property Management / Hospitality. Job Overview: The Customer Reservation Support will handle customer...
- ...Job Description Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help... ...Skills & Qualifications: ~2+ years of experience in customer support, product management, or a similar role in an e-commerce or tech...
- ...Job Description Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating...
- ...Our Mission! We believe in creating a vibrant, inclusive, and supportive work environment where every team member can show up as their... ...that’s creative, adventurous, and fun. Your Role: As a Customer Support Advisor at our team, your responsibilities will...
- ...Customer Support Manager Opportunity Lead, Inspire, and Elevate Customer Experience An exciting opportunity has opened for an experienced Customer Support Manager to guide a high-performing support team within a dynamic e-learning company dedicated to delivering...
- ...Job Description Summary: ~ An ideal Customer Support Advisor manages the workflow among concerned departments in order to respond to client's inquiries as well as provide them with standardized and high-quality service in a timely manner Responsibilities:...
- ...Job Description Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help... ...and Marketing teams Assist in training junior Customer Support Representatives Job Requirements Experience as a Customer...
- ...We are hiring Customer Service Agents with GDS experience for IGT Solutions in Maadi. You will be supporting international travel clients through phone and/or email channels, managing reservations, and resolving travel-related issues in a professional and timely manner...
- ...Job Description This is a full-time French customer Support Advisor role based in Cairo, Egypt. As a Customer Support Advisor at Sutherland, you will be responsible for providing support to customers, ensuring satisfaction Handling inquiries, and maintaining...
- ...Job Description Intertrade, Egypt’s leading producer of PVC gaskets, is looking for a dynamic Sales & Customer Support Executive to join our team. This role focuses on driving B2B sales , maintaining strong relationships with business clients, managing their accounts...
- Job Description Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Motivate team members Discover...
- ...Job Description Contact potential or existing customers (that did not fully purchase the products) through phone to inform them about a product or service using scripts. Answer questions about products or the company Ask questions to understand customer requirements...
- ...Job Description This is a full-time on-site role for a Customer Service Representative, located in Cairo, Egypt. The Customer Service... ..., will interact with customers to provide assistance and support for various products and services, addressing inquiries and resolving...
- ...looking for a dynamic and dedicated fluent English and Arabic-speaking Customer Service Representative to join our team. You will be the first point of contact for parents, helping with inquiries and supporting the nursery’s daily operations and using our system (Qmax)...
- ...receipt to shipment, ensuring compliance with Customer Care guidelines and technical documentation standards. Provide support to customers and affiliates, addressing... ...proficiency. Strong knowledge of SAP and associated processes. Advanced proficiency in Microsoft...
- ...Job Description Handle incoming calls and customer inquiries with professionalism and care Conduct outbound calls to potential clients... ...surveys and flag any dissatisfaction to the proper channels Support daily administrative duties, including scheduling, database...
- ...Job Description This is a full-time on-site role as a Customer Care Agent at Sutherland Cairo located in Cairo, Egypt. As a Customer... ...be responsible for providing exceptional customer service and support to our clients. Your day-to-day tasks may include responding...
- ...Job Description Handle customer orders, inquiries, and complaints positively and effectively, ensuring SEOUDI Super Market’s branding and corporate image are maintained according to approved quality standards. Respond to inbound customer activities via voice calls...
- ...work varied shifts is required. Strong knowledge of corporate travel processes, visa requirements, and airline policies. A customer-first mindset with the ability to provide prompt, efficient, and courteous service. Excellent English & Arabic communication skills...
- ...innovative solutions and services in the telecommunications industry. Our focus is on delivering seamless connectivity, exceptional customer service, and cutting-edge technology to our clients. Job Description Act as a front-line interface with customers of...
- ...Our Mission! We believe in creating a vibrant, inclusive, and supportive work environment where every team member can show up as their... ...that’s creative, adventurous, and fun. Your Role: As a Customer Support Advisor at our team, your responsibilities will...
- ...Job Description Get to Know our Team Agoda’s Customer Support Team understands that travel can be an ever-changing environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best...