...Handling Enterprise 3G/Cloud/B2B&IOT Solutions customers technical complaints & inquiries, on-site & off-site, acting as tiers 1,2,3... ...level of satisfaction and pave the way for new businesses.
# VPN solutions over 3G
# IOT Support
Maintain and implement security strategy and standardization methods.
Design and implement the required infrastructure for securing the IT systems.
Manage security infrastructure including firewalls, remote access systems, intrusion prevention devices, proxies and...
~ Senior Application Support Engineer performs a variety of implementation, deployments, and troubleshooting requiring a wide knowledge of; company products, database engines, operating systems.
The senior Application Support Engineer, as part...
...applications and choose the technology that matches business requirements and technical constrains.
~ Receive, investigate and solve support cases concerning third party applications through email, phone and meetings.
~ Test the modifications implemented on...
...We are looking for Team Leaders who can provide not only the superior customer experience but can also demonstrate operational excellence (service level, quality, productivity, policy adherence, etc.
Optimize CSRs performance from both a quality and efficiency perspective...
...management to meet all technical cost requirements, for all IT projects supporting hardware, installation, usage and storage.
Lead all member of the IT DBA Team to deliver a high level of customer satisfaction while providing opportunities for team member development...
Support company business services, sales, leadership and marketing teams with insights gained from analyzing... ...of new data sources and data gathering techniques.
Develop custom data models and algorithms to apply to data sets.
...learn and improve skills.
Attention to detail is essential and all tasks must be carried out to the highest standard
Handling support Activates
4 to 6 years
~ B.Sc. in computers engineering / software engineering...
...deals & Maintaining strong relationships with vendors to enhance competitive positioning including sales programs and promotional support.
Maintaining control over proper stock levels and Preparing buying plans and sales forecast.
Developing and maintaining control...
~ Communicate with infrastructure teams to get different requests fulfilled
~ Act as a second line of support in handling issues related to support and implementation teams to facilitate their functions.
~ Configure and administrate...
...information about The Company and its products.
Research industry-related topics to formulate ideas or support writing articles.
Prepare and Produce well-structured Content drafts for publication online and in-print using digital publishing...
...transactions, process invoices, verify financial data for use in maintaining accounts payable records, and provide other clerical support necessary to pay the obligations of the organization
Clarify any questionable invoice items, prices or receiving signatures....
...projects are concluded according to the planned delivery dates.
Complies with DevOps standards and industry best practices.
Supports in software quality improvement through DevOps tools
Ensures releases through CI/CD environment are passed to a non-production...
...career growth within their teams.
Gather and analyze data and trends to determine key organizational needs within the departments supported and facilitate decision making with unique, proactive solutions that solve these needs.
Drive structural and organizational...
...reconciliation and settlement on Fawry different channels and resolve the emerging disputes.
Handling internal technical issues with the support team.
Preparing daily, weekly & monthly reports for all payments analysis and improvements.
Analyze account balances and...
...Smart-Village, where the main responsibilities and duties are:
Selling our services over the phone to former and/or potential customers.
Make outbound calls to prospective customers, explain and promote the product to prospective clients
Follow-up on sales...
...developing and execution of marketing plans to help in reaching Our targets.
Collect and analyze data on customer demographics, preferences, needs.
Collaborate with Marketing Manager to evaluate customer segments and create customer...
Manage and Support FawryPay E-merchants.
Integrate with The new FawryPay E-merchants.
Perform UAT for the FawryPay system and creating a Test case document.
Propose solutions to overcome quality issues.
Production issues management...
...Management Specialist to Manage and interact with Company’s virtual communities and Social networks users. Aiming to achieve superior customer reach, engagement, and website traffic.
Develop, implement and manage The Company’s social media...
Smart Village, 6th of October
a month ago
Sign up for Job Alerts and receive new job offers from over than 1940 websites.
Time for a new Job?
customer support, Smart Village, 6th of October
Yes, get me hired today
You job alert is created. You will start receiving your job listings tomorrow morning.