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- ...the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guest’s. ~Checks on registration... ...Literacy: MS Office applications, Front Office operating programmes (Fidelio, Opera etc.). ~Skills: Expected to have comprehensive...
- ...excellent customer service and maintain a high standard of customer management all the time. Fulfill all reasonable requests from guests,... ...Literacy: MS Office applications, Front Office operating programmes (Fidelio, Opera etc.). Skills: Expected to have...
- ...break new ground to reimagine hospitality and inspire new ways to experience the world. Job Description As our Rooms Division Manager , you will be leading our experienced Front Office and Housekeeping teams. Reporting directly to the General Manager, you will:...
- ...strategies for the hotel. Monitor competitor pricing and market trends to adjust strategies. Lead the weekly/bi-weekly Revenue Management meetings providing insights based on reporting data. Develop topline revenue forecasts and actively seek opportunities to...
- ...Sheikh and 9 km from Sharm El-Sheikh Job Description Position Overview We are seeking an experienced and service-driven Lobby Manager with a strong background in beverage operations to oversee the lobby experience and ensure exceptional guest service. The ideal...
- ...development tracking for all team members. Qualifications Qualifications & Experience Diploma or degree in Hospitality Management, Learning & Development, or a related field. Minimum 5–7 years’ experience in hotel Rooms operations and/or Learning &...
- ...Description # Executes and follows-up on Employees opinion survey related activities. Champions and builds the talent management ranks in support of property and region diversity strategy. Translates business priorities into property Human Resources...
- ...to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Senior Sales Manager Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and...
- ...Ensure high levels of guest satisfaction by responding promptly and effectively to guest requests, complaints, and emergencies. Manage staffing levels, delegate tasks, and motivate team members to deliver excellent service. Monitor adherence to hotel policies, health...
- ...opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description General Manager Be an ambassador of the Mövenpick brand and the property as General Manager, where your strategic leadership, exceptional...
- Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand...
- ...operational instructions and procedures identified by the Front Office Manager. * Carry out the check-in and check-out procedures. *... .... * Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). * Skills: Expected to have technical...
- ...reduce environmental pollution and harmful effects to the environment. * Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. * Carry out all other duties assigned by managers and hotel management...
- ...make all hotel signs in his area updated. * Have a governmental certificate in life guard updated and renew it. * Informing his management to prepare reports for any hazard situations during his shift. * To be aware and have enough knowledge about first aids and how...
- ...effects to the environment. Employee’s Full Name Date/Signature Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in...
- ...potentially hazardous foods at the correct temperature according to the HACCP guidelines * Ensure the quality of the food items and notify manager if a product does not meet specifications.. * To promote efficiency, confidence, courtesy and an extremely high standard of social...
- ...materials are protected from damage, contamination, and unnecessary loss. Monitors stock levels and informs the Housekeeping Supervisor/Manager and Purchasing Department of items requiring replenishment. Promotes the economical use of housekeeping materials and minimizes...
- ...over any lost and found items to the Housekeeping Office. * Immediately report any suspicious persons or packages etc. to senior managers for security purposes. * Public area attendant working in the restaurants, bars, room and ballrooms are responsible for...
- ...close friendly contact. Handles guest complaints directly if the situation requires. Drives together with the Food & Beverage Manager all extracurricular events in the outlets as per the annual promotions calendar. Controls the food cost by reviewing and...
- ...company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain...
- ...POSITION SUMMARY Assist management in reviewing existing and evolving operating/financial issues. Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents. Record, store, access, and/or analyze...
- ...programs. Conduct inventory audits to determine inventory levels and needs. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping...
- ...for expected business level, and keeping bank secure at all times. Communicate last call at designated closing time. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain...
- ...CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area;...
- ...operational plans, budgets, and periodic performance reports. ~ ~ Coordinates recruitment activities with department heads and hiring managers to ensure that approved vacancies are filled within the required timeframe and according to established recruitment standards. ~...
- ...lifting procedures, as necessary, to avoid injury. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Support all co-workers and treat them with dignity and respect. Partner with and assist others to promote an...
- ...security incidents accurately and in a timely manner. ~Retrieve, review, and preserve CCTV footage when requested by authorized management or for investigation purposes. ~Ensure that all CCTV equipment, monitors, recording devices, and related systems are functioning...
- .... ~Ensures effective handover is done, gaining information from earlier shift. ~Forwards all guest complaints or problems to the manager on duty. ~Ensures that phone calls are answered properly up to the standards. ~Controls all guests car keys. ~Ensures that an effective...
- ...procedures. Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager. Always be friendly, well-groomed, polite and respectful. Gather information about the facility’s occupancy for the respective...
- ...detail Respond promptly and empathetically to guest requests and inquiries, resolving issues with transparency and decisiveness Manage guest accounts and settle payments with precision and integrity Take initiative to personalize each guest's experience by...