...Write readable, comprehensive, and well-structured test cases.
Conduct testing on different environments/platforms (web, web services, API, and mobile).
Investigate the product and effectively identify where breakage may occur.
Analyze users stories/use cases...
...organization, storage, retrieval, and disposal of documents, ensuring compliance with company policies and procedures.
Document Control Systems : Implement and maintain document control systems or software to manage electronic and physical documents, including version...
...Job Description
- Develop, implement, and maintain cost control procedures and systems.
- Monitor project budgets and expenditures to ensure adherence to financial plans.
- Analyze cost variances and recommend corrective actions as needed.
- Prepare regular cost...
Job Description
1. He inspects and reviews the supplied equipment and materials according to the specifications mentioned in the purchase orders.
2. Matches returned materials from any project with the supply order issued with it.
3. All non-conforming materials ...
Job Description
- Assist users in navigating our platform and addressing their inquiries promptly.
- Build and maintain positive relationships with users, ensuring their satisfaction and loyalty.
- Establish effective communication channels to facilitate user-platform...
...Job Description
Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social... ...Speaking
Time Management & Efficiency
Effective Listening & Patience
Typing Skills
Empathy
Adaptability
Self-Control...
...specialize in clothing alterations and repairs, with selected branches providing dressmaking.
We are currently looking for Customer Service Specialist for our stores across Cairo.
This is a fast paced and diverse role which would suit someone with either a retail...
...Asia, Europe, and MEA. We're currently expanding our team globally, join our global team in our new journey now!
We are hiring Service Delivery Manager for one of Future Group subsidiaries in BPO industry.
Job Summary:
As a Call Center Manager, you will be responsible...
Job Description
Create an inspiring team environment with an open communication culture
Set clear team goals
Delegate tasks and set deadlines
Oversee day-to-day operation
Monitor team performance and report on metrics
Motivate team members
Discover...
...' requests (Chat and Email)
Conflicts resolution
Job Requirements
Qualifications
Strong customer support and customer service skills
Ability to create a positive customer experience.
Multi-tasking
Ability to handle customer inquiries and resolve issues...
...excellent in using supporting software like Primavera, MS Office, MS project, Power BI and Power point.
good experience in using cost control methods.
Very Good in English language both writing and speaking.
Experience of dealing with multiple projects at the same...
...communication.
Establishing and maintaining effective working relationships.
Work Conditions:
Working Hours: US shift.
Working model: Hybrid (Office and remotely)
Working Days: 5 days (2 days Off)
Reporting To: Service Delivery Account Manager. (SDAM)...
Job Description
Interact with UAE customers to provide information in response to inquiries, ensure customer satisfaction
Resolve customer’s potential problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining ...
...prospective customers, handling customer inquiries in a courteous and professional manner while providing the highest level of customer service.
Provide responsive and competent telephone support to customers in the areas of problem solving and handling customer inquiries...
...reporting
Research technical accounting issues for compliance
Support month-end and year-end close process
Ensure quality control over financial transactions and financial reporting
Manage and comply with local, state, and federal government reporting requirements...
...Job Description
Supports and provides superior service via phones, e-mails and faxes as a receiver and caller and follow-up on customer inquiries and complaints that is not fulfilled or resolved on queue ensuring full customer satisfaction.
Answers inbound calls...
...Job Description
Build expert, dynamic knowledge of the company’s products and services
Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships
Respond quickly, professionally...
...against rules.
Answering emails.
Job Requirements
Excellent English speakers.
Graduates.
at least 1 year of experience in Customer service/ Sales.
Max age 30.
Excellent Microsoft.
High typing speed.
Multi-tasking - Good Communication Skills....
...Responsible for troubleshooting customer issues, providing data and guidance to the sales team.
Identify customer’s needs, provide service within agreed service levels, manage date/time commitments made to customers.
Review pending orders and specific customers’...
Job Description
Etisalat UAE is now hiring!
We are looking for Excellent up to Fluent English graduates for SMB (Small & Medium Business) account
• Location: Maadi Degla, IST building
• Rotational 9 hours shift including one hour break.
• Days off: 2 days off...
...communication channel between users and our platform.
Job Requirements
Excellent English.
Experience in sales or customer service positions is a plus.
Knowledge of Learning Management Software (LMS).
Familiarity with interactive learning activities....
...Inquiries.
Acknowledge and resolve customer complaints.
Processing orders, forms, applications &Requests.
Handling Mobile service inquires and complaints.
Handling Home services and fixed lines services and complaints.
Ensure Customer satisfaction and provide...
...Provide customer support through answering inquiries via Voice calls, E-mails, and live Web Chat to ensure customer satisfaction with services.
Manage billing inquiries through use of various internal systems to meet client objectives.
Document customer interactions...
...Job Description
Etisalat UAE is Hiring Immediately For a Customer Service Representatives with a chance to get promoted after 6 months depending on your Performance
Job type: Full time
Job benefits:
~Net salary 7200 EGP/Month (6000 net basic1200 KPI's)
~1...
...complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional...
...Job Description
Etisalat Global Services is hiring English speakers to work as Customer Service Representatives (Etisalat UAE Project)
Location
Cairo, Maadi (Transportation not provided).
Job benefits:
1)Net salary Up to 10,000 EGP/Month + Commission...
Job Description
Etisalat UAE is hiring ( Small & Medium Business Account)
1) Net salary 10K + 5K commission EGP/Month
2) Bonus program
3) Free VPN line
4) Social and medical insurance
5) Fully Paid training
6) Career path
7) Annual increase
8) Annual ...
Job Description
Etisalat UAE is hiring immediately at English account (smb corporate account)
* #males_females #graduate
* English level (Fluent)
* available age up to 34
Benefits:
* salary up to 11k (7500 net + 1500 kpi's)
* sales commission up to 5...
...Job Description
Etisalat Global Services is hiring (Email&Chat) Customer service representatives for the English account Etisalat UAE
Job benefits:
1) Net salary 9500EGP/Month (8000 Net Basic +1500 KPI's) 15% Salary increase after 3 months from the hiring date...
...is hiring now Excellent up to fluent English speakers For Non-voice account with attractive packages (Handling UAE for home&mobile services with Non-voice account through mail&chat).
Location: Maadi, Degla Square
Requirements:
●B2 English level
●Graduates any...