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- ...Job Description Job Title: Call Center Agent - Customer Service Location: Nasr City, Cairo, Egypt Job Type: Full-Time (Rotational Shifts) About the Opportunity: An exciting opportunity to join one of the most reputable government banks in Egypt. If you...
- ..., email, live chat, or social media in a timely and professional manner. Issue Resolution: Troubleshoot and resolve product or service issues, ensuring customers are satisfied with the solution. Product Knowledge: Maintain a deep understanding of the company’s products...
- ...About the job We are looking for passionate and driven Front Office Agent who are eager to ensure top notch service to customers in our Cairo office. If you have worked in a similar role for more than a year and you are interested in working in the travel industry this...
- ...digital learning tools are a plus. 2–3 years in a supporting role within learning and development, retail operations, or customer service, preferably in the retail or luxury sectors. Proficient in English and Arabic. Use of Technology: Familiarity with LMS...
- ...managers and encourage on-the-job coaching (e.g. how to handle difficult client cases) Coordinate mentorship programs for new customer service representatives Assess the impact of each educational course on staff performance and client satisfaction Maintain updated...
- ...Job Description The Customer Service Representative is expected to: Handle initial inquiries (direct & indirect). Conduct sales activities through enrollment. Maintain positive customer relations and ensure customer satisfaction. Schedule lessons for customers...
- ...main responsibility will be to handle inbound and/or outbound calls, assist customers with their inquiries, and provide exceptional service that meets company standards. Handle customer inquiries and complaints professionally via phone. Provide accurate information...
- ...customers and visitors in a professional and welcoming manner. Maintain an organized and professional front desk area. Handle service check-ins and explain the repair process clearly. Log customer complaints, service requests, and device issues into the system....
- ...CBI frameworks for structured interviewing. Excellent communication, organization, and stakeholder management skills. Deep understanding of labor laws and recruitment compliance. Preferred: Experience in the academic or professional services sectors....
- ...GA4. 2. For the New Business Brand Website (ProAct): Design and develop a new professional website from scratch. Structure service pages, contact forms, portfolio sections, and CTA integrations. Ensure the site reflects the company’s identity in digital services...
- ...negotiate with external vendors, consultants, and third-party service providers to secure the required resources and ensure compliance... ...project management processes to enhance operational efficiency and delivery outcomes. Job Requirements Education: Bachelor’s...
- .... Key Responsibilities: Oversee daily operations, course delivery, and student satisfaction. Lead the management team and support... .... Supervise local marketing, legal matters, and service quality. Oversee financial procedures, HR processes, and payroll...
- ...select suppliers that meet the organization’s quality, cost, and delivery requirements. # Negotiate Terms and Contracts: Request... ...Compliance: Inspect and assess the quality of incoming goods or services, addressing non-conformities or delivery issues promptly. # Manage...
- ...and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and... ...skills, with the ability to prioritize tasks Customer service attitude High school degree; additional certification in Office...
- ...sales, marketing, product development, and customer support. Coordinate with internal teams to ensure timely and accurate delivery of services and solutions. Monitor project progress and ensure client satisfaction throughout the process. Proactively propose...
- ...Job Description Vendor Management: Develop and maintain relationships with suppliers to ensure the timely delivery of goods and services. Inventory Control: Monitor inventory levels, forecast demand, and implement inventory optimization strategies. Order Processing...
- ...: · Source and evaluate local and international suppliers for materials and services. · Review purchase requisitions, request quotations, and negotiate favorable terms (pricing, delivery, payment). · Monitor and follow up with suppliers for timely submission of invoices...
- ...monitor transportation and logistics operations to ensure on-time delivery and pickup. Assign drivers, routes, and delivery schedules... ..., cost control, and vendor negotiation for transportation services. Prepare transportation reports and recommend process improvements...
- ...operations team in Cairo. You'll play a key role in job scheduling, engineer coordination, and performance tracking, ensuring seamless service delivery for our London-based clients. Key Responsibilities Respond to customer quotes and job requests within 24 hours...
- ...consultancy on C&B relevant tasks and questions and offers trainings and intros including materials on C&B topics - Drives delivery of HR Controlling services as defined in department or team scope and yearly operational department or team plans - Contributes to the...
