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- Summary #LI-Hybrid Location: Cairo, Egypt Join Novartis as a Time Service Delivery Expert and play a vital role in supporting Time & Attendance services for our Swiss workforce. You'll handle first-level support through tickets, chatbot, and phone, ensuring...
- ...Develop initial marketing communications and outreach strategies Coordinate with vendors to ensure proper account setup and service activation Monitor the flow of B2B orders on the marketplace Organize and process vendor data Utilize Excel and other data...
- ...Job Description The Customer Service Representative will be responsible for providing exceptional customer support to our online shoppers... ...information. Troubleshoot any issues related to shipping, delivery, and product availability. Product Knowledge: Stay up-to-...
- ...Job Description Carina Wear is hiring Customer Service Specialist to handle customer inquiries and ensure a high standard of service delivery. The position requires strong communication skills, the ability to resolve issues efficiently, and a customer-focused attitude...
- ...managers and encourage on-the-job coaching (e.g. how to handle difficult client cases) Coordinate mentorship programs for new customer service representatives Assess the impact of each educational course on staff performance and client satisfaction Maintain updated...
- ...Job Description Lead and manage the customer service team to deliver exceptional service Resolve client inquiries and complaints efficiently and professionally Develop and implement processes to improve customer satisfaction Maintain client records and manage...
- ...Job Description We are seeking an experienced Customer Service Manager to lead and supervise a dynamic team responsible for ensuring excellent customer support across multiple channels. The ideal candidate will oversee daily operations for: Social Media Moderators...
- ...QuickfirmX is hiring French-speaking Customer Service Agents for Teleperformance Egypt , based at their New Cairo site. You will handle inbound customer calls and provide professional support in French , with occasional use of basic English depending on the account...
- ...Job Description Sutherland Cairo is massively hiring the following positions! 1. Customer service specialists 2. Technical Support specialists For a Major telecom company in the US What you get: Salaries up to 17 EGY ( 15.5 Net + Allowances ) Fully paid...
- ...customers, helping them with inquiries and solving problems. This is a great chance for a fresh graduate to start a career in customer service within the real estate industry. What You'll Do: Answer customer questions by phone, email, and chat. Support customers in...
- ...Job Description This is a full-time call center on-site role for a Customer Service Representative at our Cairo location. As a Customer Service Representative, you will be responsible for providing support and satisfaction to our valued customers. Your day-to-day tasks...
- ...customer inquiries via phone, email, or chat in a professional and timely manner Provide accurate information about products or services Resolve customer complaints and issues efficiently, ensuring customer satisfaction Maintain detailed records of customer...
- ...Job Description We’re on the lookout for talented Customer Services Specialists to join our fast-growing team. Whether your passion lies in onboarding, support, training, or customer success, this role offers a dynamic opportunity to make a real impact across the...
- ...QuickfirmX is hiring German-speaking Customer Service Agents for Teleperformance – New Cairo. You will handle inbound calls only , supporting international customers in a professional and structured environment . Job Role Handle inbound customer calls...
- Job Description Customer service representatives interact with customers to handle complaints process orders and answer questions Account accounts Job Requirements ~ From 0 to 3 Years of experience
- ...QuickfirmX is hiring Customer Service Agents for Teleperformance (TP) – English-speaking accounts in New Cairo . You'll handle inbound customer calls and ensure a smooth, high-quality support experience for international clients. Job Role Respond to customer...
- .... ~1.5 hours break. ~ Fast promotions within 3 to 6 months. ~ Outbound calls. ~ Paid Training. ~ Medical Insurance. Service First is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color...
- ...complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support In charge of delivering the unit to the...
- ...Job Description Responsible for providing excellent customer service. In addition to ensuring customer satisfaction. Responsible for responding to clients’ inquiries promptly and professionally following company’s policies and procedures. Explore opportunities...
- ...Supervisor or Facility Manager on shift in the daily floor operation and make sure that all members are providing excellent quality of service. Main duties: ~ Guest Services ~ Be the expert: Explain game operation or rules to guests and motivate them to play. ~...
- ...Job Description To deliver exceptional customer service by providing warm greetings, addressing inquiries, resolving issues efficiently, and ensuring a positive customer experience. The CSA acts as a key point of contact for clients, contributing to customer satisfaction...
- ...Job Description Lead and manage a team of customer service representatives, including training, coaching, and performance evaluation. Provide accurate, valid and complete information by using the right method/tool Keep records of customer interactions, process...
- ...Follow up on client requests and ensure timely resolution of issues. Contribute to the development of customer care procedures and service improvements. Assist in onboarding new clients, explaining services, and providing guidance through the client journey....
- ...Summary: We are seeking a Marketing Petroleum Engineer with strong technical expertise and marketing acumen in the oil & gas services industry . The role involves developing marketing strategies, identifying new business opportunities, and supporting the...
- Job Description Are you an English speaker looking to kickstart or elevate your career in a dynamic, multinational environment? Sutherland Cairo is hiring now! ✨ What we offer: Salary up to EGP 18k Transportation provided Social and medical insurance ...
- ...and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and... ...skills, with the ability to prioritize tasks Customer service attitude High school degree; additional certification in Office...
- ...customer satisfaction. Coordinate with the sales and logistics teams to ensure order accuracy and delivery. Handle customer inquiries, complaints, and after-sales service when needed. Job Requirements Qualifications: ~1–3 years of experience in indoor sales,...
- ...ensuring all tickets are handled within the SLA frame, using a service management tool to track, prioritize, and resolve issues efficiently... ...collaboration and support, ensuring high-quality service delivery and assisting with IT projects as required, contributing to the...
- ...the best prices for Ocean freight, trucking, Customs, carrier services, and insurance). Plan shipments based on product availability... ...Track the movement of goods and logistical services such as delivery times, freight movement, and transportation. Preparing a daily...
- ...Coordinate with courier companies to arrange the most convenient delivery time for each customer Maintain a professional and friendly... ...Job Requirements Previous experience in customer service or social media moderation is a plus Strong communication skills...