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- ...seeking a highly organized and detail-oriented Back Office Sales Support Specialist to join our team in Egypt. This role is crucial for... ...records of customer interactions and sales activities in the CRM system Assist in the preparation of sales reports and presentations...
- ...Job Description Handle the ticketing system by ensuring all tickets are handled within the SLA frame, using a service management... ...responses and customer satisfaction. Provide on/off-site technical support to all Allianz Egypt employees, addressing and escalating...
- ...Job Description Prepare new computers with the operating system and required applications for end users. Resolve hardware, software... ...ensure full resolution of reported issues. Provide remote support to make changes and fix problems as needed. Run reports to...
- • Provide second-line technical support for web applications, identifying, diagnosing, and resolving application-related issues. • Investigate... ...• Maintain a deep understanding of the company’s products and system architecture to support issue resolution. • Collaborate with...
- ...are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Job Requirements Required Skills & Qualifications: ~ Bachelor’s degree in business, Marketing,...
- votre rôle Responsibilities: IT Business Support Team within IT division in Orange Business delivers both 2nd level of application... ...to support the end-user community by any means (Ticketing System, Plazza) Accountable and Responsible for the Expedite Process...
- ...Job Description Get to Know our Team Agoda’s Customer Support Team understands that travel can be an ever-changing environment... ...more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience....
- ...highly skilled and proactive Network, Security & Technical Support Specialist to join our IT team to work offshore from based from our Cairo... ..., monitoring, and troubleshooting of network infrastructure, system environments, and IT security controls. Network:...
- ...Job Description Role Summary: Seeking a skilled IT Support Specialist with a strong background in SMS technologies and MySQL, Linux.... ...training, troubleshooting, maintaining databases, and ensuring system security. Core Responsibilities: . Offer IT support to...
- ...will work on customer-facing activities like troubleshooting and supporting them to optimize their use of Pixelogic platforms. You will... ...client vendor technical & training issues related to internal systems and platforms Balance long term goals and short-term priorities...
- Job Description Serve existing accounts, obtains orders, plan and organize daily work schedule to call on existing or potential sales outlets Maintain quality service by establishing and enforcing organization standards. Provide historical records by maintaining...
- ...Job Description - 2–5 years of experience in technical support related to network and telecommunications systems - Solid understanding of networking protocols and infrastructure - Strong problem-solving and analytical skills - Bachelor’s degree in IT, Telecommunications...
- ...Job Summary: We are seeking a dedicated and skilled System Administrator to join our IT team. The ideal candidate will be... ..., antivirus software, and intrusion detection systems. User Support: Provide technical support to users, resolving hardware, software...
- ...Job Summary: We are seeking a System Integration Engineer to manage and optimize integrations across multiple third-party vendors... ...accessible for relevant teams. Monitor, troubleshoot, and support existing integrations, ensuring they operate reliably and...
- ...difference? Join our team as an IT Engineer specializing in technical support, installation, and implementation of our solutions. You'll also... ...infrastructure (AD, DNS, DHCP) Troubleshoot Linux-based systems and services Support virtualization environments (VMware,...
- ...College Egypt is seeking a highly skilled and experienced Senior System Administrator to architect, implement, and maintain world-... ...security. Lead a team of engineers, administrators, and helpdesk specialists. Define KPIs, track SLAs, manage ITSM tools (ServiceDesk...
- Job Description Strong technical knowledge on Avaya IVR and Java (6+ years relevant experience) Development by using Avaya orchestration designer, v7 and above Avaya Experience Portal (AEP) (3 years experience) MPP and EPM Hands on experience. Proactive Outreach...
- ...Job Description Design and implement new system solutions and/or improve the efficiency of current systems, such as Windows Server 2019, 2022 AD, DHCP, DNS, WSUS, etc. manage Office 365, Exchange servers/DAG, and Exchange Online hybrid deployment. Manage data...
- ...Job Description * Responsible for so many aspects of a company’s IT systems like * AD, DHCP, DNS, File SRV, Print SRV, MS Exchange, MS Lync, MS Hyper-V, MS IIS, MS SQL, MS SCCM * Apps support, KES antivirus and Symantec backup solution. * Develop and maintain installation...
- ...incident management actions via the electronic incident management system in a timely manner. Ø Perform technical escalations to... ...together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers...
