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- ...! Are you passionate about technology and eager to make a difference? Join our team as an IT Engineer specializing in technical support, installation, and implementation of our solutions. You'll also provide training and ongoing support to ensure our clients succeed....
- ...company’s IT systems like * AD, DHCP, DNS, File SRV, Print SRV, MS Exchange, MS Lync, MS Hyper-V, MS IIS, MS SQL, MS SCCM * Apps support, KES antivirus and Symantec backup solution. * Develop and maintain installation and configuration procedures. * Keep up to...
- ...Job Description Now Hiring: Technical Support & Customer Service Representatives at Sutherland Location: New Cairo, Fifth Settlement Employment Type: Full-Time | On-site Join one of Egypt’s Best Places to Work, three years in a row. At Sutherland, we’re committed...
- votre rôle • To provide a professional first point of contact for the Customer • To accurately log all incidents/inquiries in a timely and effective manner • Diagnose fault-related cases both proactive and reactive by effectively...
- ...extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business...
- ...Job Description Job Summary: We are seeking a highly organized and detail-oriented Back Office Sales Support Specialist to join our team in Egypt. This role is crucial for supporting our regional sales managers and ensuring smooth coordination between sales, logistics...
- ...User Support - Provide first-level IT support to staff for hardware, software, email, Teams, printing, and internet connectivity. - Log and track service requests/incidents using the official ticketing system (e.g., ServiceNow). - Support user onboarding and offboarding...
- ...Job Description We are seeking a motivated and detail-oriented Level 1 Technical Support Agent to join our customer support team. The successful candidate will be responsible for providing initial support for our open-banking software plugin, which is utilized by...
- ...Job Description • Track and report on support metrics and support team performance. • Track, Identify, and add qualified prospects to the sales pipeline. • Maintaining accurate logs of all transportation and goods. • Monitor deliveries and ensure customer...
- ...Innovations – Empower Education, Empower Yourself Qudarat Innovations is a dynamic online education company committed to creating a supportive and engaging environment for both students and team members. We’re looking for passionate individuals to join us as Educational...
- Job Description Respond to broker and brokerage inquiries via WhatsApp and official channels within SLA time frames (maximum 5 minutes). Provide brokers with updated pricing, unit availability, payment plans, and marketing materials upon request. Coordinate between...
- ...• Entering and confirming orders in the system once availability checks and order processing have been carried out. • Providing support in range planning and the definition of prices and conditions in collaboration with Sales and Pricing. • Continuously updating customer...
- ...Customer Support Manager Opportunity Lead, Inspire, and Elevate Customer Experience An exciting opportunity has opened for an experienced Customer Support Manager to guide a high-performing support team within a dynamic e-learning company dedicated to delivering...
- ...are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Job Requirements Required Skills & Qualifications: ~ Bachelor’s degree in business, Marketing,...
- ...and ensure sales team is on board Suggest sales process improvements Job Requirements Proven work experience as a Sales support specialist or Sales support associate would be a PLUS Proficiency with MS Office Suite, particularly MS Excel Excellent communication...
- ...requests that they cannot resolve within agreed timescales Following up till the closure of the incident with second and third line support Keeping users informed of progress Closing all resolved incidents, requests and other calls Conducting customer/user...
- • Provide second-line technical support for web applications, identifying, diagnosing, and resolving application-related issues. • Investigate reported bugs or errors, replicate issues, and escalate to development when necessary. • Serve as the main point of contact...
- General Description of assignment title: Business Support Assistant (VAM) Assignment country: Egypt Expected start date: 08/03/20... ...identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status....
- ...The successful candidate will be responsible for providing support in the administrative tasks. The candidate will support the scheduling... ..., race, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment...
- ...Job Description We are seeking an experienced IT senior technical support to join our team. The successful candidate will provide technical support and expertise to internal stakeholders, resolve complex technical issues and collaborate with other IT teams to ensure...
