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- ...Job Summary: We are seeking a dedicated and skilled System Administrator to join our IT team. The ideal candidate will be... ..., antivirus software, and intrusion detection systems. User Support: Provide technical support to users, resolving hardware, software...
- ...Job Description Role Summary: Seeking a skilled IT Support Specialist with a strong background in SMS technologies and MySQL, Linux... ..., troubleshooting, maintaining databases, and ensuring system security. Core Responsibilities: . Offer IT support to both...
- ...Job Summary: We are seeking a System Integration Engineer to manage and optimize integrations across multiple third-party vendors... ...accessible for relevant teams. Monitor, troubleshoot, and support existing integrations, ensuring they operate reliably and...
- ...difference? Join our team as an IT Engineer specializing in technical support, installation, and implementation of our solutions. You'll also... ...infrastructure (AD, DNS, DHCP) Troubleshoot Linux-based systems and services Support virtualization environments (VMware,...
- Job Description Strong technical knowledge on Avaya IVR and Java (6+ years relevant experience) Development by using Avaya orchestration designer, v7 and above Avaya Experience Portal (AEP) (3 years experience) MPP and EPM Hands on experience. Proactive Outreach...
- ...Job Description * Responsible for so many aspects of a company’s IT systems like * AD, DHCP, DNS, File SRV, Print SRV, MS Exchange, MS Lync, MS Hyper-V, MS IIS, MS SQL, MS SCCM * Apps support, KES antivirus and Symantec backup solution. * Develop and maintain installation...
- ...are seeking a motivated and detail-oriented Level 1 Technical Support Agent to join our customer support team. The successful candidate... ...for all inbound customer support requests via our ticketing system, email, and phone. • Ticket Triage: Perform initial analysis...
- ...incident management actions via the electronic incident management system in a timely manner. Ø Perform technical escalations to... ...together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers...
- ...seeking a highly organized and detail-oriented Back Office Sales Support Specialist to join our team in Egypt. This role is crucial for... ...of customer interactions and sales activities in the CRM system Assist in the preparation of sales reports and presentations...
- ...incident management actions via the electronic incident management system in a timely manner. -Perform technical escalations to... ...together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers...
- ...Job description / Role Job description Assist in the design and implementation of Linux and Windows-based systems Support the management and optimization of SQL databases, including PostgreSQL Gain exposure to containerization technologies like Docker for deployment...
- ...technical escalations in line with company procedure. 6. To monitor systems, customer network secusrity and products, and deal with alerts... ...with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers...
- ...Job Description Handle the ticketing system by ensuring all tickets are handled within the SLA frame, using a service management... ...responses and customer satisfaction. Provide on/off-site technical support to all Allianz Egypt employees, addressing and escalating...
- ...Job Description Prepare new computers with the operating system and required applications for end users. Resolve hardware, software... ...ensure full resolution of reported issues. Provide remote support to make changes and fix problems as needed. Run reports to...
- ...Job Description Provide real-time customer support via online chat platforms. Answer customer inquiries regarding products, services... ...accurately in the customer relationship management (CRM) system. Identify and escalate complex issues to appropriate internal...
- ...VMware vSphere , Hyper-V , and SCVMM . Integrate and support hybrid cloud environments using Azure services . Administer... ...Configure and maintain storage solutions (SAN/NAS) and backup systems such as Veeam , Veritas , and Acronis . Design and maintain...
- ...Job Description Maintain optimal performance of computer systems and ensure users achieve maximum benefit from them. Manage and... ...hardware, operating systems, and applications. Provide technical support in-person, via phone, or through remote desktop, assisting...
- ...User Support - Provide first-level IT support to staff for hardware, software, email, Teams, printing, and internet connectivity. -... ...track service requests/incidents using the official ticketing system (e.g., ServiceNow). - Support user onboarding and offboarding,...
- ...Customer Support Manager Opportunity Lead, Inspire, and Elevate Customer Experience An exciting opportunity has opened for an... ...elevating customer satisfaction. Strong proficiency in CRM systems and support tools. Exceptional communication and interpersonal...
- ...Job Description Now Hiring: Technical Support & Customer Service Representatives at Sutherland Location: New Cairo, Fifth Settlement Employment Type: Full-Time | On-site Join one of Egypt’s Best Places to Work, three years in a row. At Sutherland, we’re committed...
