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- ...program, enabling retail teams to enhance customer satisfaction, engage HVCs, and drive... ...(LFL) transaction growth. The Training Specialist will focus on empowering teams with advanced... ..., retail operations, or customer service, preferably in the retail or luxury sectors...
- ...Job Description Enter and review customs data accurately on Nafeza. Prepare and submit required customs documents per regulations. Monitor and follow up on submissions and approvals. Coordinate with internal departments (operations, finance). Resolve issues...
- ...Job Description Job Title: Call Center Agent - Customer Service Location: Nasr City, Cairo, Egypt Job Type: Full-Time (Rotational Shifts) About the Opportunity: An exciting opportunity to join one of the most reputable government banks in Egypt. If you...
- ...Job Description Customer Support: Respond to customer inquiries via phone, email, live chat, or social media in a timely and professional... .... Issue Resolution: Troubleshoot and resolve product or service issues, ensuring customers are satisfied with the solution....
- ...About the job We are looking for passionate and driven Front Office Agent who are eager to ensure top notch service to customers in our Cairo office. If you have worked in a similar role for more than a year and you are interested in working in the travel industry...
- ...managers and encourage on-the-job coaching (e.g. how to handle difficult client cases) Coordinate mentorship programs for new customer service representatives Assess the impact of each educational course on staff performance and client satisfaction Maintain...
- ...Job Description The Customer Service Representative is expected to: Handle initial inquiries (direct & indirect). Conduct sales activities through enrollment. Maintain positive customer relations and ensure customer satisfaction. Schedule lessons for customers...
- ...Job Description Handle incoming calls and customer inquiries with professionalism and care Conduct outbound calls to potential clients... ...Understand customer needs and direct them to the appropriate service or product Meet and exceed weekly and monthly sales targets...
- ...Job Description Job Purpose: The Design Specialist is responsible for creating visually appealing and engaging digital learning assets. This role focuses on developing high-quality graphics, multimedia content, and motion designs that support the digitization of...
- ...Job Description We are looking for motivated and customer-oriented Call Center Agents to join our team for a local Arabic-speaking... ...assist customers with their inquiries, and provide exceptional service that meets company standards. Handle customer inquiries and...
- ...smart, and productive experience. What You’ll Do As a Customer Support Specialist, you’ll be on the frontline of delivering exceptional... ...corporate clients, including flights, hotels, and ancillary services Resolving booking-related issues in coordination with airlines...
- ...Job Description Key Responsibilities: Greet customers and visitors in a professional and welcoming manner. Maintain an organized and professional front desk area. Handle service check-ins and explain the repair process clearly. Log customer complaints, service...
- ...elements of building positive rapport with different types of customers over the phone Adherence to CC schedule- shifts/ Weekends/ public... ...,.) Promote the department CES during calls which leads to service improvement Understand & effectively deal with job stress...
- ...Job Description Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating...
- ...Description ECC Group is seeking a Senior Talent Acquisition Specialist to join our growing HR team. This role is pivotal in driving... ...of labor laws and recruitment compliance. Preferred: Experience in the academic or professional services sectors....
- ...GA4. 2. For the New Business Brand Website (ProAct): Design and develop a new professional website from scratch. Structure service pages, contact forms, portfolio sections, and CTA integrations. Ensure the site reflects the company’s identity in digital services...
- ...Job Description Develop contact with potential customers in the industry by cold calling, emailing or scheduling meetings in person.... ...Requirements Three or more years of experience in sales or customer service Bachelor’s degree in business administration, marketing,...
- ...Job Description Designs and oversees the execution of customer service and experience strategies. Ensures high service quality, fast resolution, and loyalty-building interactions across all customer touchpoints. Develop customer experience frameworks, policies,...
- ...make recommendations on areas to improve * Keep record of problems and their solutions * Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting. * Tracking and following-up the IT hardware...
- ...Job Description Communicate with clients to provide shipment updates and ensure timely delivery. Handle customer inquiries and provide support. Manage and respond to logistics-related emails. Organize and maintain customs and shipping documents. Track document...
