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- ...Art of Selling program, enabling retail teams to enhance customer satisfaction, engage HVCs, and drive like-for-like (LFL)... ...supporting role within learning and development, retail operations, or customer service, preferably in the retail or luxury sectors. Proficient...
- ...Job Description The Customer Service Representative is expected to: Handle initial inquiries (direct & indirect). Conduct sales... ...unconverted inquiries and inactive customers. Handle some operational Tasks such as: Enter and manage customer information on CRM...
- ...Job Description Job Title: Call Center Agent - Customer Service Location: Nasr City, Cairo, Egypt Job Type: Full-Time (Rotational Shifts) About the Opportunity: An exciting opportunity to join one of the most reputable government banks in Egypt. If you...
- ...About the job We are looking for passionate and driven Front Office Agent who are eager to ensure top notch service to customers in our Cairo office. If you have worked in a similar role for more than a year and you are interested in working in the travel industry...
- ...Job Description Customer Support: Respond to customer inquiries via phone, email, live chat, or social media in a timely and professional... .... Issue Resolution: Troubleshoot and resolve product or service issues, ensuring customers are satisfied with the solution....
- ...managers and encourage on-the-job coaching (e.g. how to handle difficult client cases) Coordinate mentorship programs for new customer service representatives Assess the impact of each educational course on staff performance and client satisfaction Maintain...
- ...Job Description We are looking for motivated and customer-oriented Call Center Agents to join our team for a local Arabic-speaking... ...assist customers with their inquiries, and provide exceptional service that meets company standards. Handle customer inquiries and...
- ...Job Description Key Responsibilities: Greet customers and visitors in a professional and welcoming manner. Maintain an organized and professional front desk area. Handle service check-ins and explain the repair process clearly. Log customer complaints, service...
- ...Job Description We are hiring A tour operator leading travel agency located in Nasr City. Experience Needed: 2 to 5 years Career... ...• Handling invoices and issuing of vouchers. • Dealing with customer queries and complaints and make alternative arrangements for...
- ...provide shipment updates and ensure timely delivery. Handle customer inquiries and provide support. Manage and respond to... ...shipment status. Coordinate with internal teams to streamline operations. Job Requirements Education: Bachelor’s degree in business...
- ...2040. What you'll be doing The operative Associate I under general supervision must... ...such as Picking & Packing of customer order as per requirement. - Ensure proper... ...shrinking, labelling or other value added services as per requirement. - Ensure accurate...
- ...Job Description Facilitating cross-channel feedback from customers and employees to management and executive teams Working with... ...parties Job Requirements Proven work experience as an Operations Coordinator or similar role Good time management,...
- ...Job Description Enter and review customs data accurately on Nafeza. Prepare and submit required customs documents per regulations... ...and approvals. Coordinate with internal departments (operations, finance). Resolve issues related to clearance or documentation...
- ...Handle full-cycle export sea freight operations Prepare and verify shipping documents... ...Coordinate with shipping lines, agents, and customs brokers Track cargo movement and... ...Communicate professionally with clients and service providers Job Requirements ~1 to...
- ...Overview: MENA INTEL is seeking a highly capable and experienced Operations and Office Manager to support the Managing Director in running... ..., preferably within a consultancy, research, or professional services environment. Strong leadership and organizational skills,...
- ...Description We're seeking a highly organized and meticulous Operations Executive to oversee all aspects of our travel agency's B2B... ...internal departments, providers, and hotels to efficiently resolve customer issues and manage on-site concerns according to the company...
- ...Job Description Answering phone calls. Availability to handle customers online and by phone calls . provide customers with all the information needed Following up with customers , cars and drivers. preparing and providing us with daily detailed reports...
- ...a reputable Egyptian travel agency seeking a dedicated Tour Operator to join our team. The ideal candidate will be responsible for... ...itineraries, booking accommodations, and providing excellent customer service. Job Requirements Strong organizational skills Good...
- ...Job Description Designs and oversees the execution of customer service and experience strategies. Ensures high service quality, fast resolution, and loyalty-building interactions across all customer touchpoints. Develop customer experience frameworks, policies,...
- ...Purpose: The analyst will support the program by managing customer recruitment for, ensuring visit acceptance, and communicating... ...field. 2-3 years of experience in customer experience, retail operations, or program coordination. Proficient in English and Arabic....
- ...Job Description Handle incoming calls and customer inquiries with professionalism and care Conduct outbound calls to potential clients... ...Understand customer needs and direct them to the appropriate service or product Meet and exceed weekly and monthly sales targets...
- ...indicators (KPIs) and company Objectives Collaborate with cross-functional teams, including supply chain, IT , manufacturing and operations , to drive the successful execution of projects Lead project planning, execution, and monitoring efforts for large-scale...
- ...productive experience. What You’ll Do As a Customer Support Specialist, you’ll be on the... ...flights, hotels, and ancillary services Resolving booking-related issues in coordination... ...with internal teams (sales, operations, tech) to ensure seamless service delivery...
- ...Job Description Eurofan is seeking a Sea Freight Operation Specialist to join our operations team. The ideal candidate must have at... ...packing list, etc.) Coordinate with shipping lines, agents, and customs brokers Follow up on cargo movement and delivery timelines...
- ...agency located in Nasr City has an opportunity for the position of “ Inbound Tour Operator ” Job Description: • Get the best rates from hotels/suppliers. • Handle custom, group & inbound packages. • Expand markets & build partnerships. • Sell Egypt tours...
- Job Description Job Purpose: The Design Specialist is responsible for creating visually appealing and engaging digital learning assets. This role focuses on developing high-quality graphics, multimedia content, and motion designs that support the digitization of ...
- ...Job Description We are seeking an Operations Coordinator with a dental background , ideally a dentist , to oversee and streamline our operational workflows within a clinical or dental production environment. The ideal candidate will reside in Nasr City or nearby...
- ...CBI frameworks for structured interviewing. Excellent communication, organization, and stakeholder management skills. Deep understanding of labor laws and recruitment compliance. Preferred: Experience in the academic or professional services sectors....
- ...GA4. 2. For the New Business Brand Website (ProAct): Design and develop a new professional website from scratch. Structure service pages, contact forms, portfolio sections, and CTA integrations. Ensure the site reflects the company’s identity in digital services...
- ...Description Develop contact with potential customers in the industry by cold calling,... ...years of experience in sales or customer service Bachelor’s degree in business administration... ...technology including basic computer operations Ability to meet goals, stay organized...