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- ...and services. 2.5 Control and analyse the following points: * Sales and costs * Display quality and service standards of F&B... ...order to deliver successful organisations within the hotel. 2.10 Assist the Food and Beverage Manager in updating the below areas related...
- ...and front office teams to ensure smooth guest experiences. Job Requirements ~ Minimum 1–2 years of experience in reservations, sales, or front office (hospitality or wellness preferred). Skills and Competencies: Excellent communication skills in English (...
- ...Job Description # Responsible for the recommendation and sales of wines and other beverages to guests and the wine sales off premises... ...for cigars.) # Monthly inventory and stock control of cigars. Assist and replace the maitre d’ during its absence inclusive cash up...
- ...informed about wine trends, new vintages, and emerging wine regions Assist in organizing wine-related events and promotions Maintain... ...evaluation skills for wine tasting and analysis Strong sales and customer service skills with a focus on enhancing the guest...
- ...guests' service needs in a professional, positive, and timely manner. Inform customers about order alternatives and encourage the sales of targeted services. Deliver maximum service in each unit, keeping in line with service rules. Maintain and any personal...
- ...service flow in these areas. ~Take and serve orders from customers. ~Inform customers about order alternatives and encourage the sales of targeted services. ~Deliver maximum service in each unit, keeping in line with service rules. ~Prepare the service plates needed...
- ...Ensures that an effective handover is made to the Night shift in conjunction with the early Shift Leader. ~Maintains an awareness of sales opportunities maximizing revenue. ~Establishes, promotes and maintains good public relations while meeting or exceeding guest...
- ...guests' service needs in a professional, positive, and timely manner. Inform customers about order alternatives and encourage the sales of targeted services. Deliver maximum service in each unit, keeping in line with service rules. Maintain and any personal...
- ...alcohol and bar supplies, and handles requisitions as needed. Reports any discrepancies or issues in stock to the Bar Manager. Assists in the development of creative drink menus and seasonal themes with the Bar Manager. Maintains a clean, organized, and compliant...
- ...knowledge of all physical features of the facility as well as all activities/services offered at the facility. 2.18 Support hotel sales. Is authorised to sell charged services. 2.19 Take part in the Emergency Response Teams. 2.20 Keep any items that guests lose in...
- ...his shift. ~ To be aware and have enough knowledge about first aids and how dealing with drowning cases. ~ To be flexible in assisting around different areas of the hotel and to perform any other tasks assigned by your management. ~ Operates a quality professional...
- ...immediately upon occurrence to manager/supervisor. Support all co-workers and treat them with dignity and respect. Partner with and assist others to promote an environment of teamwork and achieve common goals. Report defective equipment to manager/supervisor....
- ...results of the Guest Satisfaction Questionnaire and prepare a report containing statistics, graphs and comments. Provide guidance to the Sales and Marketing Department through the statistical data gathered from guests. ~Inform the General Manager about any diseases and...
- ...nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. ~Provides assistance to co-workers, ensuring they understand their tasks. ~Posts all necessary legal or regulatory notices related to Human Resources...
- ...protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop...
- ...Inform his/her supervisor of the materials needed for the following day to ensure that they are provided from the storage house. * Assist in designing and preparing the decorations needed to decorate the buffet for food presentation. * Pay utmost care to the...
- ...the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education:...
- ...time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over...
- ...and becomea Heartist®. Job Description ~Welcome all arrival guests with highest standards and depart all departure guests while assisting with any requests. ~To anticipate the needs of the customer whenever possible, to enhance quality service and in turn enhance...
- ...taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it...
- ...portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of...