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- ...guests and employees and prevent any information from being leaked outside of the hotel. # Ensure that department managers plan the trainings of their departments. Take an active role in designing the training programmes for other trainings that are needed apart from the...
- ...Takes note of information, updates and instruction by the Head Butler & VIP Manager. 2.18 Takes note of information on Memo Board and Training Board. 2.19 Goes through the B.C.C. logbook and take note of information concerning guests. 2.20 Checks the guest arrival details....
- ...developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. # Take part in training programmes and departmental internal communication meetings. # Due to being in direct contact with guests, must always look...
- ...supervisors and employees that are under his/her responsibility and inform the Food and Beverage Manager of their performance. # Prepare training programmes for the F&B Department and delivering the trainings of employees in his/her department. # Attend meetings and...
- ...good services. 2.10Ensure that housekeeping personnel comply with the hotel’s procedures and rules. 2.11Retain employees through trainings. 2.12Ensure that the lost and found procedures are implemented and, when necessary, distribute the items. 2.13Monitor and...
- ...personnel’s weekly schedule. Control the monthly timecards and submit to the Executive Culinary Chef for approval. #Identify the training needs of kitchen personnel and ensure that the necessary trainings are organised and delivered. #Deliver trainings to food production...
- ...the local community through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Lead, mentor and train the Food & Beverage Operations team Ensure Food & Beverage relevant brand standards are maintained Strategize on new products and...
- ...booking management Handle complex customer inquiries and resolve reservation-related issues with professionalism and empathy Train, mentor, and provide performance feedback to reservation staff to support their professional development Analyze reservation data...
- ...Ensure the lobby and guest areas are well-maintained and presentable at all times Participate in regular team meetings and training sessions to enhance guest service skills Adapt to changing situations and maintain composure during high-pressure moments Qualifications...